Fundamentals of DevOps and Software Delivery » FAQ

What are the best monitoring and observability tools?

Every company should track a small set of business and system metrics tied to user outcomes, while observability adds the ability to investigate unknown failures through rich telemetry. Monitoring detects known problems; observability helps explain and resolve novel ones.

Practical guidance

  • Track business, reliability, and delivery-flow metrics together.
  • Define alerting around user impact and error budget consumption.
  • Collect metrics, logs, traces, and events with consistent metadata.
  • Use dashboards for detection and deep exploratory tools for diagnosis.

Relevant chapters from the book